Returns and Refunds Policy:
Thank you for shopping at DoubleCurves.com
If you are not entirely satisfied with your purchase, we're here to help.
Our policy lasts 14 days. If 14 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same
condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase or your
confirmation number and then contact us at returns@DefenitelyNaturals.com
to issue a return code before shipping your item.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to
notify you that we have received your returned item. We will also notify you
of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment,
within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your payment account
again.
Then contact your credit card company, it may take some time before your
refund is officially posted.
Next contact your bank. There is often some processing time before a refund
is posted.
If you’ve done all of this and you still have not received your refund yet,
please contact us at returns@DefenitelyNaturals.com.
Exchanges
We only replace items if they are defective or damaged. If you need to
exchange it for the same item, send us an email at returns@Defenitelynaturals.com and send your item to:
PEREGRINE
DRIVE # 31, MARLBORO, NEW JERSEY 07751.
Shipping
To return your product, you should mail your product to:
PEREGRINE
DRIVE # 31, MARLBORO, NEW JERSEY 07751 USA.
You will be responsible for paying for your own shipping costs for returning
your item. Shipping costs are non-refundable. If you receive a refund, the
cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product
to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable
shipping service or purchasing shipping insurance. We don’t guarantee that
we will receive your returned item.
We look forward to our customer’s satisfaction.
**Individual results may vary. Results are based on adherence to the program and exercise.